Send a note
You come first.
Write like you would to a neighbour. We reply in 2 to 3 hours — you are our first priority. You get a short reference, a copy of your note, and when we answer the email says “Here is the reply,” from support@theheritageco.in.
What you will get
You are our first priority. We reply in 2 to 3 hours. Right after you send a note, you get an email with a short reference — something like HC-260908-9793 — and a copy of what you wrote. We get the same note so we can help.
When we answer, the email starts with “Here is the reply.” It also keeps your original note and the reference, so nothing gets lost. Replies come from support@theheritageco.in. Just reply to that email if you need more.
How to write
Use the form above, or email support@theheritageco.in. Pick what it is about — Order, Delivery, Payment, Menu, or Privacy — and drop in an order number if you have one. A few honest lines are enough.
If you only want kitchen news, join the newsletter on the homepage instead. No need to write us for that.
Payments and partners
This page, with our Terms, Privacy, Google Sign-In, Shipping, and Refunds, is the public record payment partners and Google’s OAuth screen ask for.
If a debit already shows on your bank statement but the order did not go through, include the payment id from the gateway.
Company details
Legal name, email, phone, GSTIN, and kitchen address sit in the company block below. We will fill any blank field before the first paid order.